Contact Us
Contact us with any questions, to make a complaint or to let us know about something that has gone well
To contact us with any questions, complaints or to order your stoma products please complete the form below.
Other ways to contact us
Opening hours
Our opening hours are from 9 am to 5:30 pm Monday to Friday, and 9 am to 1 pm on Saturday. We are closed on Sundays and bank holidays.
How to make a complaint
If you wish to make a complaint about the MARSS service, please email us at prescriptionservice.bhg@nhs.net alternatively please call us on Freephone 0800 915 9046
Healthcare professionals
Healthcare professionals, please call 0800 915 9047 to register a patient or email HCPMARSS.prescriptionservice@nhs.net
Alternatively, you can write to us at:
Merseyside & Region Stoma Service
Glacier Buildings
Brunswick Business Park
Harrington Road
Liverpool, L3 4BH
The Merseyside & Region Stoma Service is provided by The Bullen Healthcare Group Ltd
Bullen Healthcare
Glacier Buildings
Brunswick Business Park
Harrington Road
Liverpool
L3 4BH
The person responsible for overseeing MARSS at Bullen Healthcare is Denise Williams-Cox.
Denise is a Director at Bullen Healthcare and is responsible for keeping to the CQC regulations for the MARSS nursing service. You can find out more about the CQC at www.cqc.org.uk